Faces & Stories

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Jamila Reynolds

“Every time I enter a burning building, it's like facing my own personal hurricane. But I never forget the people who are counting on me to keep them safe.”

Born and raised in Barbuda, Jamila Reynolds always knew she wanted to help people. After witnessing the destructive force of Hurricane Irma, she became determined to pursue a career in firefighting and rescue. Jamila eventually found her way to Phoenix, where she trained and worked her way up the ranks to become one of the city's top firefighters. When she's not on duty, Jamila loves to surf and explore the desert landscape that surrounds her new home.

What's the toughest part of your job?

It's always hard when we can't save someone. That sticks with us for a long time. But we have to keep going, knowing that we did everything we could.

What motivates you to keep going during long shifts?

Knowing that I have the skills and experience to make a difference. And thinking about how proud my family back home would be of me.

An aerial view of the Phoenix mountains at sunset
My colleagues are the closest thing I have to family here. We rely on each other for everything, just like how the Saguaro cactus thrives with the help of others.
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